Terms of Service

These terms and conditions form the basis on which you can visit us and our website.  Please read them carefully as they contain important information.

General terms and conditions

This site is owned and operated by [Naomi Annand] of [105 Shacklewell Lane, E8 2EB]. If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at [info@naomiannand.com] 

The Services

Subscribers will receive links to two live Zoom classes a week, taught at 8pm GMT on Sundays and 8am GMT on Thursdays. They will also get access to an always growing library of hour-long audio and video classes, and an always growing library of shorter material from two-minute life hacks to half-hour yoga flows. There will be community check-ins where you have the opportunity to meet your fellow subscribers. These will be once a month via Zoom (and are subject to change).

Health and safety

We firmly believe that yoga is for everyone. However, when you’re practicing via a live stream, or pre-recorded material it is up to you to assess whether the class is suitable for you. If you’re injured, ill or have any long-term conditions you should always consult a doctor before you start practising. And if you’re pregnant please note this subscription is not pregnancy specific. When in doubt ask the teacher if the practice is suitable before you start the class. 

And for everyone regardless of whether you’re injured or not, it is up to you to gauge the safety of your practice and to never exceed your physical limitations. We always encourage, practicing slowly and in a considered way, building up strength and flexibility slowly, and never rushing into anything new. The practice might leave you feeling tired but it should never leave you in pain so don’t push or strain. As is the case with all exercise programmes you should consult your doctor before you start.

1. The contract between us

We must receive payment of the whole of the price for the Services that you order before your order can be accepted. Payment of the price for the services represents an offer on your part to purchase the services, which will be accepted by us only when a confirmation of acceptance is sent by us.  Only at this point is a legally binding contract created between us.

2. Acknowledgement of your order

To enable us to process your order, you will need to provide us with your e-mail address. We will notify you by e-mail as soon as possible to confirm receipt of your order and to confirm details. For the avoidance of doubt, this correspondence does not constitute a contract between us. 

3. Ownership of rights

All rights, including copyright, in this website are owned by or licensed to [Naomi Annand]. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.

4. Accuracy of content

We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all services have been described accurately. 

5. Damage to your computer

We try to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

6. Availability

The services will be provided within an agreed timescale, and time is not of the essence of the contract. 

7. Ordering errors

You are able to correct errors on your order up to the point on which you click on “submit” during the ordering process.

8. Price

The prices payable for services that you order are as set out on our website. All prices are inclusive of VAT at the current rates and are correct at the time of entering information. 

9. Payment terms

We will take payment upon receipt of your order from your credit or debit card. We accept no liability if our services are delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the services from you, then we can refuse to process your order and/or suspend any further services. This does not affect any other rights we may have.

10. Cancellation rights

10.1 Where you are a consumer as defined in The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 SI 2013/3134  you have the legal right to cancel your order up to 14 calendar days after the day on which the contract is entered into (the Cancellation Period).  You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty (unless we have begun the services within the Cancellation Period in accordance with clause 10.4)

10.2 The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 SI 2013/3134 do not apply if the services you have ordered are of a gambling, banking, credit, insurance, personal pension, investment or payment nature. 

10.3 In accordance with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 SI 2013/3134  you cannot cancel your contract if the services you have ordered are passenger transport services, services (other than the supply of water, gas, electricity or heating) for which the price is dependent on fluctuations in the financial market, urgent repairs or maintenance where you have specifically requested a visit, accommodation, transport of goods, vehicle rental services, catering or services related to leisure activities  (if the contract provides for a specific date or period of performance).

10.4 If you cancel this contract in accordance with the cooling off period of 14 days, we shall reimburse you using the same means of payment as you used for the initial transaction, You can only cancel in the cooling off period if you have not logged into the membership site. 

10.5 You may cancel your membership at any time. After you cancel, you will continue to have access to the Services until the end of the billing cycle (be it monthly or yearly). Membership fees are recurring and must be cancelled prior to the renewal date. 

11. Cancellation by us

11.1 We reserve the right not to process your order if:

11.1.1 We have insufficient staff or resources to deliver the services you have ordered;

11.1.2 We do not provide services to your area; or

11.1.3 One or more of the services you ordered was listed at an incorrect price due to a typographical error.

11.2 If we do not process your order for the above reasons, we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit/debit card as soon as possible, but in any event within 14 days. 

11.3 No Sharing of login details. You may not share your login details with anyone else. When you become a subscriber you agree to make your best efforts to protect your login details from fraudulent use. We reserve the right to cancel any membership that has been compromised, or is being used fraudulently. 

12. If there is a problem with the services

12.1 If you have any questions or complaints about the services please contact us.  You can do so at (info@naomiannand.com).

12.2 We are under a legal duty to supply services that are in conformity with this contract and in accordance with the Consumer Rights Act 2015 (the Act).

13. Liability

13.1 We are only responsible for losses that are a natural, foreseeable consequence of our breach of these terms and conditions.  We do not accept liability if we are prevented or delayed from complying with our obligations set out in these terms and conditions by anything you (or anyone acting with your express or implied authority) does or fails to do, or is due to events which are beyond our reasonable control.

13.2 Furthermore, we do not accept liability for any losses related to any business of yours including but not limited to: lost data, lost profits, lost revenues or business interruption.

13.3 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.   

14. Notices

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at (insert postal address) and all notices from us to you will be displayed on our website from time to time.

15. Changes to legal notices

We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.

16. Law, jurisdiction and language

This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

17. Invalidity

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

18. Privacy

You acknowledge and agree to be bound by the terms of our Privacy Statement.

19. Third party rights

Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.